It’s easy to get started as a Kaiser Permanente member
Visit kp.org/newmember to get started on the path to great health. We’ll guide you through each step, so you get the care you need without missing a beat.
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Once you join, to register, follow the simple steps online or download the Kaiser Permanente app. You’ll need your health/medical record number, which you'll receive in the mail and find on your member ID card.
Once you create your account, you can manage your care at kp.org or with our app — anytime, anywhere. View most lab results, schedule routine appointments, refill most prescriptions, email your doctor’s office with nonurgent questions, and more.* |
Find a doctor who’s right for you. Start by selecting a convenient facility, then browse our online doctor profiles. You can search by gender, languages spoken, education, and more. Each covered family member can choose their own personal doctor. You can also change your doctor at any time. |
It’s easy to move your prescriptions to Kaiser Permanente or discuss them with a doctor, so you’ll have what you need to reach your health goals. Once your coverage starts, follow the steps online to transition your prescriptions, and we’ll guide you through the process. | You have many ways to connect to quality care, when and where it’s convenient for you. You can schedule routine appointments online, with our app, or by phone. You can also call us 24/7 for medical advice. For details on getting care when you’re away from home, visit kp.org/travel. |
Get started at kp.org/newmember
*These features are available when you get care from Kaiser Permanente facilities. Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii • Kaiser Foundation Health Plan of Colorado • Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 • Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., in Maryland, Virginia, and Washington, D.C., 2101 E. Jefferson St., Rockville, MD 20852 • Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St., Suite 100, Portland, OR 97232 • Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc., 1300 SW 27th St., Renton, WA 98057
When you're a member, you get access to our doctors and facilities — conveniently located near where you live, work and play. And when you can't come to us, you can get care virtually or have most prescriptions delivered.
between members and their care teams in 2021*
covered for care needs in mind and body
to members' homes in 2021
connected to easily share the latest medical advancements
with many services often under one roof, so you can get everything done quickly
to get Kaiser Permanente care in person - California, Colorado, Georgia, Hawaii, Maryland, Oregon, Virginia, Washington, and Washington D.C.
*Source: Kaiser Permanente Telehealth Insights Dashboard. Doctor and facility counts include affiliated medical professionals and locations.
Your doctor will build a care plan based on your needs and work with your care team to deliver high-quality, personalized care.
Preventive care to keep you healthy
Specialty care when you need it
Support for ongoing conditions
Get care in your language — with multilingual doctors and phone interpretation in more than 150 languages.
We've helped deliver millions of COVID-19 vaccines to our members, communities and underserved areas. Visit kp.org/covidvaccine to search vaccine appointments.
Same-day, next-day, and weekend appointments are available at most locations and by phone and video.1
Visit us in person at a location near you.
Talk to a health care professional by phone or video.1
If a trip to the doctor's office doesn't fit your schedule, it's easy to get fast, personalized support — daytime, nighttime, anytime.
1. When appropriate and available. If you travel out of state, phone appointments and video visits may not be available due to state laws that may prevent licensed clinicians from providing care across state lines. Laws differ by state. 2. High deductible health plans may require a copay or coinsurance for phone and video visits.
Share your health history and any concerns with your personal doctor.
Your doctor coordinates your care, so you don't have to worry about where to go or who to call next.
Future care teams have a full picture of your health history - without you having to repeat your story.
With your health records in hand, your care team knows your needs in the moment and reminds you to schedule checkups and tests. Plus, you can view your records 24/7.
Search profiles to find the right doctor
Our online doctor profiles let you browse the many doctors and locations in your area, even before you enroll. So you can join knowing you’ve found a doctor who fits your needs. |
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Transition your care seamlessly
Easily move prescriptions and schedule a visit with a doctor who’s close to your home, work, or school. From day one, you’ll have the support you need to help reach your health goals. |
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Connect to care online
After you enroll, create an account at kp.org or download the Kaiser Permanente app. Then manage your health on your schedule — whenever, wherever. |
Good health goes beyond the doctor’s office. Manage your care 24/7 with the Kaiser Permanente app or at kp.org.1
Stay on top of your health2
Fill prescriptions2
1. To use the Kaiser Permanente app, you must be a member registered on kp.org. 2. These features are available when you get care from Kaiser Permanente facilities. 3. Same-day and next-day prescription delivery services may be available for an additional fee. These services aren’t covered under your health plan benefits and may be limited to specific prescription drugs, pharmacies, and areas. Order cutoff times and delivery days may vary by pharmacy location. Kaiser Permanente isn’t responsible for delivery delays by mail carriers. Kaiser Permanente may discontinue same-day and next-day prescription delivery services at any time without notice and other restrictions may apply. Medi-Cal and Medicaid beneficiaries should ask their pharmacy for more information about prescriptions.
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Video or phone appointment Schedule a face-to-face video visit or phone appointment with a Kaiser Permanente clinician.1 |
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Appointments |
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24/7 advice Get on-demand support with 24/7 care advice by phone. Look for the number on the back of your ID card. |
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Prescription delivery |
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E-visit Use our online symptom checker for certain conditions and get personalized care advice within a few hours. |
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Email |
1. When appropriate and available.
2. Available when you get care from Kaiser Permanente facilities.
ClassPass reduced rates on fitness classes
Self-care apps Calm and myStrength
Wellness Coaching by Phone
Online healthy lifestyle programs, videos, podcasts, recipes, and more
Reduced rates on specialty care services like acupuncture, chiropractic care, massage therapy, and gym memberships
On-site and virtual health education classes and support groups2
Seasonal farmers markets3
1. These services aren’t covered under your health plan benefits and aren’t subject to the terms set forth in your Evidence of Coverage or other plan documents. These services may be discontinued at any time without notice. 2. Classes vary at each location and some may require a fee. 3. Not available in all areas.
The Ginger app offers 1-on-1 support for many common challenges - like anxiety, stress, low mood, relationship issues, and more. Adult members can use the app for 90 days a year at no cost.
What can you do with Ginger?
*Sarah Kunkle et al., “Association Between Care Utilization and Anxiety Outcomes in an On-Demand Mental Health System: Retrospective Observational Study,” Journal of Medical Internet Research, January 2021. This service isn’t covered under your health plan benefits and isn’t subject to the terms set forth in your Evidence of Coverage or other plan documents. It may be discontinued at any time without notice.
Get moving with fitness options that fit your schedule and lifestyle, including Pilates, dance, boxing, cardio, strength training, and yoga.
Calm uses meditation and mindfulness to help lower stress, reduce anxiety, and improve sleep quality. Available at no cost.
Enjoy reduced rates on services
to help you stay healthy. Click here to learn more.
Stay active by joining a
local fitness center, plus
enjoy thousands of digital
workout videos. Click here
to find a location near you
Connect to better health
with online programs to help
you lose weight, quit smoking,
reduce stress, and more. Click here to learn more.
Get help reaching your
health goals by working
one-on-one with a wellness
coach by phone. Click here to learn more.
1. These services aren't covered under your health plan benefits and aren't subject to the terms set forth in your Evidence of Coverage or other plan documents. These services may be discontinued at any time without notice.
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Adult members can use meditation and mindfulness to build mental resilience, reduce stress, and improve sleep. Register for Calm |
Adult members can set mental health goals, track progress, and get support managing depression, anxiety, and more. Register for myStrength |
Ginger’s skilled emotional support coaches are accessible 24/7, so you can get the guidance you need when you need it most. |
myStrength® is a trademark of Livongo Health, Inc., a wholly owned subsidiary of Teladoc Health, Inc.
