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OPEN ENROLLMENT PERIOD
May 10 - 29, 2024
We're honored to be one of your selections for health plan benefits. This site is provided to illustrate your benefits and resources available through Kaiser Permanente.
Office Hours
We can help if you have questions related to: Benefits, Coverage, Self-care tools, Telemedicine & kp.org, Transition of care, or Healthy Resources. To schedule your 1:1 appointment with a representative, click here: Kaiser Permanente Office Hours
Already a Kaiser Permanente member? Sign in or create an account on kp.org
Back to Welcome
Benefits
What's new
2024 Benefit Summaries
2023 Benefits Presentation
Oregon & SW Washington Enrollment guide
Medical + Dental
Understanding Your Costs
Continue to Getting care
Updates
Healthcare estimates - Cost calculator
Back to Benefits
Connected Care
Easy Transition
Seamless care
Using telehealth
Quality care when you need it
New member onboarding
Convenient ways to get what you need
Convenient prescription refills
Prescriptions
Quality care when you need it
KP App and registering at kp.org
While traveling
Continue to Specialty Care
Share your health history and any concerns with your personal doctor.
Your doctor coordinates your care, so you don't have to worry about where to go or who to call next.
Future care teams have a full picture of your health history — without you having to repeat
your story.
With your health records in hand, your care team knows your needs in the moment and reminds you to schedule checkups and tests. Plus, you can view your records 24/7.2
1. Affiliated providers may or may not have access to your Kaiser Permanente electronic health records.
2. These services available when you receive care in Kaiser Permanente medical offices.
You may not always feel like you have time to visit the doctor. So our doctors are committed to getting you care however it works best for you - from home, work, or in person.
Same-day, next-day, and weekend appointments are available at most locations and by phone and video.1
Visit us in person at a location near you.
Talk to a health care professional by phone or video.1
If a trip to the doctor's office doesn't fit your schedule, it's easy to get fast, personalized support — daytime, nighttime, anytime.
1. When appropriate and available. If you travel out of state, phone appointments and video visits may not be available due to state laws that may prevent licensed clinicians from providing care across state lines. Laws differ by state. 2. High deductible health plans may require a copay or coinsurance for phone and video visits.
It’s easy to get started as a Kaiser Permanente member
Visit kp.org/newmember to get started on the path to great health. We’ll guide you through each step, so you get the care you need without missing a beat.
Once you create your kp.org online account, you can conveniently schedule routine appointments, fill most prescriptions, email your doctor's office with nonurgent questions, and so much more. You can also access your Digital ID card when you use the Kaiser Permanente app on your mobile devices.
Find a doctor who's right for you. Start by selecting a convenient facility, then browse our online doctor profiles. You can search by gender, languages spoken, education, and more. Each covered family member can choose their own personal doctor. You can also change your doctor at any time.
It's easy to move your prescriptions to Kaiser Permanente or discuss them with a doctor, so you'll have what you need to reach your health goals. Once your coverage starts, follow the steps online to transition your prescriptions, and we'll guide you through the process.
You have many ways to connect to quality care, when and where it's convenient for you. You can schedule routine appointments online, with our app, or by phone. You can also call us 24/7 for medical advice. For details on getting care when you're away from home, visit kp.org/travel.
Look for communications throughout your first year as a member, highlighting information about your benefits, getting care and other Kaiser Permanente services!
Get started at kp.org/newmember
*These features are available when you get care from Kaiser Permanente facilities. Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii • Kaiser Foundation Health Plan of Colorado • Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 • Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., in Maryland, Virginia, and Washington, D.C., 2101 E. Jefferson St., Rockville, MD 20852 • Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St., Suite 100, Portland, OR 97232 • Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc., 1300 SW 27th St., Renton, WA 98057
Good health goes beyond the doctor’s office. Manage your care 24/7 with the Kaiser Permanente app or at kp.org.1
Stay on top of your health2
Fill prescriptions2
1. To use the Kaiser Permanente app, you must be a member registered on kp.org. 2. These features are available when you get care from Kaiser Permanente facilities. 3. Same-day and next-day prescription delivery services may be available for an additional fee. These services aren’t covered under your health plan benefits and may be limited to specific prescription drugs, pharmacies, and areas. Order cutoff times and delivery days may vary by pharmacy location. Kaiser Permanente isn’t responsible for delivery delays by mail carriers. Kaiser Permanente may discontinue same-day and next-day prescription delivery services at any time without notice and other restrictions may apply. Medi-Cal and Medicaid beneficiaries should ask their pharmacy for more information about prescriptions.
You can order refills by phone, online at on kp.org or through the app, and:
Visit an affiliated pharmacy (if eligible)
1. Must have a valid prescription on file with a Kaiser Permanente medical office or through the Mail Order Pharmacy. Some prescriptions are not eligible to be mailed, and we are not able to mail to the following states at this time: Arkansas, Kansas, Louisiana, North Carolina, Nebraska, Oklahoma, South Carolina, and South Dakota.
2. Must be within 15 miles of a participating pharmacy
3. These services available when you receive care at Kaiser Permanente medical offices
Download/View how to register through the links below:
English – KP.ORG - How to Register tutorial
Spanish – KP.ORG – How to Register tutorial
Just call us or go online:
24/7 Away from Home Travel Line: 951-268-3900***
*The Cigna PPO Network refers to the health care providers (doctors, hospitals, specialists) contracted as part of the Cigna PPO for Shared Administration.
The Cigna PPO Network is not available to HMO and EPO members enrolled in coverage issued by Kaiser Foundation Health Plan of Washington and Kaiser Foundation Health Plan of Washington Options, Inc.
Cigna is an independent company and not affiliated with Kaiser Foundation Health Plan, Inc., and its subsidiary health plans. Access to the Cigna PPO Network is available through Cigna's contractual relationship with the Kaiser Permanente health plans. The Cigna PPO Network is provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc.
**Cigna, MinuteClinic, and Concentra coverage varies by plan
***This number can be dialed inside and outside the United States. Before the phone number, dial “001” for landlines and “+1” for mobile lines if you’re outside the United States. Long-distance charges may apply, and we can’t accept collect calls. The phone line is closed on major holidays (New Year’s Day, Easter, Memorial Day, July Fourth, Labor Day, Thanksgiving, and Christmas). It closes early the day before a holiday at 10 p.m. Pacific time (PT), and it reopens the day after a holiday at 4 a.m. PT.
Back to Getting care
Specialty care
Comprehensive care
Cardiac care
Cancer care
Mental health
Maternity care
Fertility Services
Gender-affirming care
Chronic conditions
Leaders in Northwest
Continue to Healthy resources
No matter your needs — mental health, maternity, cancer care, heart health, and more — you’ll have access to great doctors, advanced technology, and evidence-based care to help you recover quickly.
A comprehensive approach to care
With one of the largest multispecialty medical groups in the country, we can connect you with the right specialist who will create a personalized plan for your care. To learn how our specialists
work together in a connected system, visit kp.org/specialtycare.
Support for ongoing conditions
If you have a condition like diabetes or heart disease, you’re automatically enrolled in a disease management program for
personal coaching and support. With a well-rounded approach backed by proven best practices and advanced technology,
we’ll help you get the care you need to continue living life to the fullest.
Your heart health matters to us. Through evidence-based treatments and comprehensive care and support, we help many members with heart disease live longer, healthier lives. And our approach to prevention helps others avoid heart disease altogether.
Learn more at kp.org/cardiaccare
We treat over 500,000 cancer patients each year.* This means our doctors and specialists have a wealth of experience and expertise in cancer prevention, treatment, and recovery. Throughout your cancer care journey, you’re at the center of everything we do.
Learn more at kp.org/cancercare
*"Destination Health: Stopping Cancer Before It Starts,” Permanente.org, January 21, 2020.
Personalized support
Get help for a wide range of conditions, like anxiety, depression, substance use disorder, and autism spectrum disorders.
Specialized care teams
Find care with psychiatrists, psychologists, marriage and family therapists, and more.
No referrals needed
Make an appointment for therapy within Kaiser Permanente without a referral.
Learn more at kp.org/mentalhealth
A dedicated prenatal care team
Doctors and nurses help keep you and your baby healthy and empower you to make decisions.
A personalized birth plan
We’ll help you have the safe, positive experience you want, starting with your first appointment.
Care and support every step of the way
From virtual and in-person tours of our private birthing suites to classes* and online resources to help answer the many questions of expecting parents.
Learn more at kp.org/maternitycare.
*Classes vary by location. Some classes may require a fee
There are many experiences of gender identity - and the journey to and through gender-affirming care is different for everyone. We're here to help you find the path that's right for you and provide the support you need along the way.
Learn more about gender-affirming care at Kaiser Permanente.
When you’re managing a condition, you want to prioritize your health — not worry about whether your treatment will be covered. At Kaiser Permanente, your care and coverage are combined, so you can just focus on yourself. We’ll handle the rest.
Oregon’s highest-rated heart program1
The Society of Thoracic Surgeons gave its highest rating to our Center for Heart and Vascular Care at Sunnyside Medical Center
Gold in stroke care2
American Heart Association/American Stroke Association Get With The Guidelines – Stroke Gold Plus Quality Award for Sunnyside Medical Center
1. Society of Thoracic Surgeons, 2020
2. American Heart Association/American Stroke Association, 2020.
Back to Specialty Care
Healthy resources
Support with self-care apps
Support for everyday wellness
Class Pass
Wellness Coaching by Phone
Quitting Tobacco
Continue to Salud en Español
We’re making it easier to exercise from anywhere. Regular workouts can help improve your mood, sharpen your mind, and help you feel healthier and happier overall. That’s why we teamed up with fitness industry leader ClassPass to make it easy for you to exercise from the comfort of home.
On-demand video workouts at no cost
4,000+ online fitness classes — including cardio, dance, meditation, bootcamp, and more — for $0/month.
Reduced rates on in-person fitness classes with Free trial plus 20% off a monthly package to reserve in-person fitness classes at some of the top gyms and fitness studios in your area and around the world.
Convenient, ongoing support from a specially trained health professional
Many areas of focus
Whether you want less stress or better sleep, wellness coaches can help. They're not mental health care providers, but they can set up an action plan to keep you motivated toward your health goals.
Convenient scheduling
Phone sessions are available 5 days a week and typically last 20 minutes.
A dedicated partner in health
The same coach will get to know your over multiple sessions — providing tailored guidance at whatever time and frequency works best for you.
Kaiser Permanente offers a range of proven approaches, including telephone counseling, classes, and medication, to support members and improve their chances of quitting tobacco.
Learn more on how to to develop a quit program that works for you.
Ubicaciones de clínicas participantes del programa Salud en Español.
Encuentre recursos de bienestar para obtener ayuda y orientación acerca de cómo vivir un futuro más saludable en nuestro sitio web Salud y Bienestar.
Solicite información médica y encuentre formularios y respuestas por su cuenta. O comuníquese con nosotros por correo electrónico o teléfono.
Back to Salud en Español
Locations
Northwest updates
Northwest Facilities
Virtual tour
Find care near you
Dental Locations
Continue to Get to know us
Experience how we make health care simpler and more convenient. No matter where you are, you can explore our facilities, learn about our specialty care and telehealth services, and watch short videos about our members and care teams.
Back to Locations
Get to know us
Experience the Kaiser Permanente difference
One of the Nation's Largest Health Plans
Community health
Continue to Get answers
Kaiser Permanente was founded on the idea that health isn't an industry. It's a cause. Three ways we bring that to life: convenience, integration, and quality care. Watch this video to learn more.
At Kaiser Permanente, care and coverage come together - so you get everything you need to stay on top of your health in one easy-to-use package. Experience the Kaiser Permanente difference.
When you're a member, you get access to our doctors and facilities — conveniently located near where you live, work and play. And when you can't come to us, you can get care virtually or have most prescriptions delivered.
between members and their care teams in 2021*
covered for care needs in mind and body
to members' homes in 2021
connected to easily share the latest medical advancements
with many services often under one roof, so you can get everything done quickly
to get Kaiser Permanente care in person - California, Colorado, Georgia, Hawaii, Maryland, Oregon, Virginia, Washington, and Washington D.C.
*Source: Kaiser Permanente Telehealth Insights Dashboard. Doctor and facility counts include affiliated medical professionals and locations.
Where you live, work, and grow has a major impact on how healthy you’ll be — in mind, body, and spirit. That’s why we’re committed to making good health more accessible.
See how we support total health in your community.
NONDISCRIMINATION NOTIC AND LANGUAGE ASSISTANCE
© 2021 Kaiser Foundation Health Plan of Washington
Page last updated: Oct. 30, 2021 at 12 a.m. PT
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