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NONDISCRIMINATION NOTIC AND LANGUAGE ASSISTANCE
© 2021 Kaiser Foundation Health Plan of Washington
Page last updated: Oct. 30, 2021 at 12 a.m. PT
H5050_XB0001844_50_21_C
NONDISCRIMINATION NOTIC AND LANGUAGE ASSISTANCE
© 2021 Kaiser Foundation Health Plan of Washington
Page last updated: Oct. 30, 2021 at 12 a.m. PT
H5050_XB0001844_50_21_C
Care that meets you where you are
When you're a member, you get access to our doctors and facilities — conveniently located near where you live, work and play. And when you can't come to us, you can get care virtually or have most prescriptions delivered.
117.8M
Virtual Connections
between members and their care teams in 2021*
12.6M
Members
covered for care needs in mind and body
42.5M
Prescription Deliveries
to members' homes in 2021
23,656
Doctors and Specialists
connected to easily share the latest medical advancements
773
Hospitals and Medical offices
with many services often under one roof, so you can get everything done quickly
9
Areas
to get Kaiser Permanente care in person - California, Colorado, Georgia, Hawaii, Maryland, Oregon, Virginia, Washington, and Washington D.C.
*Source: Kaiser Permanente Telehealth Insights Dashboard. Doctor and facility counts include affiliated medical professionals and locations.
NONDISCRIMINATION NOTIC AND LANGUAGE ASSISTANCE
© 2021 Kaiser Foundation Health Plan of Washington
Page last updated: Oct. 30, 2021 at 12 a.m. PT
H5050_XB0001844_50_21_C
Quality care with you at the center
Your doctor will build a care plan based on your needs and work with your care team to deliver high-quality, personalized care.
Preventive care to keep you healthy
Specialty care when you need it
Support for ongoing conditions
Get care in your language — with multilingual doctors and phone interpretation in more than 150 languages.
We've helped deliver millions of COVID-19 vaccines to our members, communities and underserved areas. Visit kp.org/covidvaccine to search vaccine appointments.
Quality care when you need it
Same-day, next-day, and weekend appointments are available at most locations and by phone and video.1
Visit us in person at a location near you.
Talk to a health care professional by phone or video.1
24-hour virtual care on your schedule
If a trip to the doctor's office doesn't fit your schedule, it's easy to get fast, personalized support — daytime, nighttime, anytime.
- Schedule a phone or video visit with a doctor or clinician1
- Get 24/7 care advice by phone
- Use our e-visit questionnaire to get personalized care advice for certain conditions, order many tests and get some prescriptions online
Save time
and money
Telehealth is covered at no cost with most plans.2
1. When appropriate and available. If you travel out of state, phone appointments and video visits may not be available due to state laws that may prevent licensed clinicians from providing care across state lines. Laws differ by state. 2. High deductible health plans may require a copay or coinsurance for phone and video visits.
A better experience from the start
Search profiles to find the right doctor
Our online doctor profiles let you browse the many doctors and locations in your area, even before you enroll. So you can join knowing you've found a doctor who fits your needs.
Transition your care seamlessly
Easily move prescriptions and schedule a visit with a doctor who's close to your home, work, or school. From day one, you'll have the support you need to help reach your health goals.
Connect to care online
After you enroll, create an account at kp.org or download the Kaiser Permanente app. Then manage your health on your schedule — whenever, wherever.
Personalized for you
At Kaiser Permanente, your personal doctor is the biggest advocate for your health.
Your doctor will help coordinate the care you need to get healthy and stay healthy.
Preventive Care
Preventive care is key to how we practice medicine at Kaiser Permanente. It can help you avoid health issues and catch others before they become serious.
Specialty Care
We can connect you with the right specialists - we have one of the largest multispecialty medical groups in the country.
Support for ongoing conditions
If you have a condition like diabetes or heart disease, you're automatically enrolled in a disease management program for personal coaching and support.
Care in your language
Our doctors and caregivers provide culturally responsive care in many different languages to serve our diverse membership.
Get seamless care with the help of your electronic health record
Share your health history and any concerns with your personal doctor.
Your doctor coordinates your care, so you don't have to worry about where to go or who to call next.
Future care teams have a full picture of your health history - without you having to repeat your story.
With your health records in hand, your care team knows your needs in the moment and reminds you to schedule checkups and tests. Plus, you can view your records 24/7.
New member onboarding
It’s easy to get started as a Kaiser Permanente member
Visit kp.org/newmember to get started on the path to great health. We’ll guide you through each step, so you get the care you need without missing a beat.
Create your online account
Once you create your kp.org online account, you can conveniently schedule routine appointments, fill most prescriptions, email your doctor's office with nonurgent questions, and so much more. You can also access your Digital ID card when you use the Kaiser Permanente app on your mobile devices.
Choose your doctor
Find a doctor who's right for you. Start by selecting a convenient facility, then browse our online doctor profiles. You can search by gender, languages spoken, education, and more. Each covered family member can choose their own personal doctor. You can also change your doctor at any time.
Transition your prescriptions
It's easy to move your prescriptions to Kaiser Permanente or discuss them with a doctor, so you'll have what you need to reach your health goals. Once your coverage starts, follow the steps online to transition your prescriptions, and we'll guide you through the process.
Get care
You have many ways to connect to quality care, when and where it's convenient for you. You can schedule routine appointments online, with our app, or by phone. You can also call us 24/7 for medical advice. For details on getting care when you're away from home, visit kp.org/travel.
Look for communications throughout your first year as a member, highlighting information about your benefits, getting care and other Kaiser Permanente services!
Get started at kp.org/newmember
*These features are available when you get care from Kaiser Permanente facilities. Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii • Kaiser Foundation Health Plan of Colorado • Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 • Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., in Maryland, Virginia, and Washington, D.C., 2101 E. Jefferson St., Rockville, MD 20852 • Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St., Suite 100, Portland, OR 97232 • Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc., 1300 SW 27th St., Renton, WA 98057
NONDISCRIMINATION NOTIC AND LANGUAGE ASSISTANCE
© 2021 Kaiser Foundation Health Plan of Washington
Page last updated: Oct. 30, 2021 at 12 a.m. PT
H5050_XB0001844_50_21_C
Convenient ways to get what you need
Good health goes beyond the doctor’s office. Manage your care 24/7 with the Kaiser Permanente app or at kp.org.1
Stay on top of your health2
- Schedule or cancel vaccinations and routine appointments
- Email your doctor's office with nonurgent questions
- Order a COVID-19 self-test
- See most test results
- Read your doctor's notes
Fill prescriptions2
- Have most prescriptions delivered directly to your front door
- Get same-day or next-day delivery for an additional fee3
- Order them for same-day pickup
1. To use the Kaiser Permanente app, you must be a member registered on kp.org. 2. These features are available when you get care from Kaiser Permanente facilities. 3. Same-day and next-day prescription delivery services may be available for an additional fee. These services aren’t covered under your health plan benefits and may be limited to specific prescription drugs, pharmacies, and areas. Order cutoff times and delivery days may vary by pharmacy location. Kaiser Permanente isn’t responsible for delivery delays by mail carriers. Kaiser Permanente may discontinue same-day and next-day prescription delivery services at any time without notice and other restrictions may apply. Medi-Cal and Medicaid beneficiaries should ask their pharmacy for more information about prescriptions.
Convenient ways to get the care you need
You have flexible options to get care beyond the doctor’s office — and you can manage your care anytime with the Kaiser Permanente app or at kp.org.
Video visit
Meet face-to-face with a clinician by video straight from your smartphone, tablet, or computer.¹ Appointments are optional.
Phone visit
You can schedule same-day, next-day, after-hours, and weekend phone appointments with a Kaiser Permanente clinician on kp.org or through our app.¹ You can also talk to a clinician 24/7 for fast, personalized support around the clock.
24/7 advice
Get support with 24/7 care advice by phone.
E-visit
Use our online symptom checker for certain conditions and get personalized care advice within a few hours.
Appointments
Schedule or cancel routine appointments.
Prescription delivery
Use kp.org or the Kaiser Permanente app to fill prescriptions for delivery or same-day pickup.²
Message your doctor's office with nonurgent questions.
Visit kp.org/getcare to learn more.
1. When appropriate and available. No cost for most plans.
2. Available on most prescription orders. For more information, contact the pharmacy.
NONDISCRIMINATION NOTIC AND LANGUAGE ASSISTANCE
© 2021 Kaiser Foundation Health Plan of Washington
Page last updated: Oct. 30, 2021 at 12 a.m. PT
H5050_XB0001844_50_21_C
NONDISCRIMINATION NOTIC AND LANGUAGE ASSISTANCE
© 2021 Kaiser Foundation Health Plan of Washington
Page last updated: Oct. 30, 2021 at 12 a.m. PT
H5050_XB0001844_50_21_C
Extras for your mind and body
Get moving with fitness options that fit your schedule and lifestyle, including Pilates, dance, boxing, cardio, strength training, and yoga.
- Reduced rates on fitness classes - Take online and in-person classes from top fitness studios
- Online video workouts at no cost - 4,000+ on-demand fitness classes
Calm uses meditation and mindfulness to help lower stress, reduce anxiety, and improve sleep quality. Available at no cost.
- A new 10-minute Daily Calm meditation every day
- Guided meditations for anxiety, stress, gratitude, and more
- Sleep Stories (soothing bedtime tales for grown-ups)
Extras for total health
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 |
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Adult members can use meditation and mindfulness to build mental resilience, reduce stress, and improve sleep. No cost for members.
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Adult members can set mental health goals, track progress, and get support managing depression, anxiety, and more. No cost for members.
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Choose from thousands of on-demand workout videos and get reduced rates on in-person classes.
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myStrength® is a trademark of Livongo Health, Inc., a wholly owned subsidiary of Teladoc Health, Inc.
NONDISCRIMINATION NOTIC AND LANGUAGE ASSISTANCE
© 2021 Kaiser Foundation Health Plan of Washington
Page last updated: Oct. 30, 2021 at 12 a.m. PT
H5050_XB0001844_50_21_C
NONDISCRIMINATION NOTIC AND LANGUAGE ASSISTANCE
© 2021 Kaiser Foundation Health Plan of Washington
Page last updated: Oct. 30, 2021 at 12 a.m. PT
H5050_XB0001844_50_21_C
NONDISCRIMINATION NOTIC AND LANGUAGE ASSISTANCE
© 2021 Kaiser Foundation Health Plan of Washington
Page last updated: Oct. 30, 2021 at 12 a.m. PT
H5050_XB0001844_50_21_C