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Kaiser Permanente was founded on the idea that health isn't an industry. It's a cause. Three ways we bring that to life: convenience, integration, and quality care. Watch this video to learn more.
Same-day, next-day, and weekend appointments are available at most locations and by phone and video.1
Visit us in person at a location near you.
Talk to a health care professional by phone or video.1
If a trip to the doctor's office doesn't fit your schedule, it's easy to get fast, personalized support — daytime, nighttime, anytime.
1. When appropriate and available. If you travel out of state, phone appointments and video visits may not be available due to state laws that may prevent licensed clinicians from providing care across state lines. Laws differ by state. 2. High deductible health plans may require a copay or coinsurance for phone and video visits.
It’s easy to get started as a Kaiser Permanente member
Visit kp.org/newmember to get started on the path to great health. We’ll guide you through each step, so you get the care you need without missing a beat.
Once you create your kp.org online account, you can conveniently schedule routine appointments, fill most prescriptions, email your doctor's office with nonurgent questions, and so much more. You can also access your Digital ID card when you use the Kaiser Permanente app on your mobile devices.
Find a doctor who's right for you. Start by selecting a convenient facility, then browse our online doctor profiles. You can search by gender, languages spoken, education, and more. Each covered family member can choose their own personal doctor. You can also change your doctor at any time.
It's easy to move your prescriptions to Kaiser Permanente or discuss them with a doctor, so you'll have what you need to reach your health goals. Once your coverage starts, follow the steps online to transition your prescriptions, and we'll guide you through the process.
You have many ways to connect to quality care, when and where it's convenient for you. You can schedule routine appointments online, with our app, or by phone. You can also call us 24/7 for medical advice. For details on getting care when you're away from home, visit kp.org/travel.
Look for communications throughout your first year as a member, highlighting information about your benefits, getting care and other Kaiser Permanente services!
Get started at kp.org/newmember
*These features are available when you get care from Kaiser Permanente facilities. Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii • Kaiser Foundation Health Plan of Colorado • Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 • Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., in Maryland, Virginia, and Washington, D.C., 2101 E. Jefferson St., Rockville, MD 20852 • Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St., Suite 100, Portland, OR 97232 • Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc., 1300 SW 27th St., Renton, WA 98057
No matter your needs — mental health, maternity, cancer care, heart health, and more — you’ll have access to great doctors, advanced technology, and evidence-based care to help you recover quickly.
A comprehensive approach to care
With one of the largest multispecialty medical groups in the country, we can connect you with the right specialist who will create a personalized plan for your care. To learn how our specialists
work together in a connected system, visit kp.org/specialtycare.
Support for ongoing conditions
If you have a condition like diabetes or heart disease, you’re automatically enrolled in a disease management program for
personal coaching and support. With a well-rounded approach backed by proven best practices and advanced technology,
we’ll help you get the care you need to continue living life to the fullest.
A dedicated prenatal care team
Doctors and nurses help keep you and your baby healthy and empower you to make decisions.
A personalized birth plan
We’ll help you have the safe, positive experience you want, starting with your first appointment.
Care and support every step of the way
From virtual and in-person tours of our private birthing suites to classes* and online resources to help answer the many questions of expecting parents.
Learn more at kp.org/maternitycare.
*Classes vary by location. Some classes may require a fee
When you’re managing a condition, you want to prioritize your health — not worry about whether your treatment will be covered. At Kaiser Permanente, your care and coverage are combined, so you can just focus on yourself. We’ll handle the rest.
Personalized support
Get help for a wide range of conditions, like anxiety, depression, substance use disorder, and autism spectrum disorders.
Specialized care teams
Find care with psychiatrists, psychologists, marriage and family therapists, and more.
No referrals needed
Make an appointment for therapy within Kaiser Permanente without a referral.
Learn more at kp.org/mentalhealth
We treat over 500,000 cancer patients each year.* This means our doctors and specialists have a wealth of experience and expertise in cancer prevention, treatment, and recovery. Throughout your cancer care journey, you’re at the center of everything we do.
Learn more at kp.org/cancercare
*"Destination Health: Stopping Cancer Before It Starts,” Permanente.org, January 21, 2020.
Your heart health matters to us. Through evidence-based treatments and comprehensive care and support, we help many members with heart disease live longer, healthier lives. And our approach to prevention helps others avoid heart disease altogether.
Learn more at kp.org/cardiaccare
In 2023, Kaiser Permanente led the state as the top performer in 78 HEDIS® (Healthcare Effectiveness Data and Information Set) effectiveness-of-care measures — the most of any health plan.* The measures across Northern and Southern California include:
Kaiser Permanente 2023 HEDIS® scores. Benchmarks provided by the National Committee for Quality Assurance (NCQA) Quality Compass® and represent all lines of business. Kaiser Permanente combined region scores were provided by the Kaiser Permanente Department of Care and Service Quality. The source for data contained in this publication is Quality Compass 2023 and is used with the permission of NCQA. Quality Compass 2023 includes certain CAHPS data. Any data display, analysis, interpretation, or conclusion based on these data is solely that of the authors, and NCQA specifically disclaims responsibility for any such display, analysis, interpretation, or conclusion. Quality Compass® and HEDIS® are registered trademarks of NCQA. CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality.
This is a summary of the features of the Kaiser Permanente – Northern California FEHB plan. Before making a final decision, please read the Plan’s Federal brochure (RI 73-003). All benefits are subject to the definitions, limitations, and exclusions set forth in the Federal brochure.
High Option |
Standard Option |
Prosper |
||
Self Only | Biweekly | $194.71 | $108.40 | $79.64 |
Monthly | $421.87 | $234.87 | $172.55 | |
Self Plus One | Biweekly | $526.34 | $301.17 | $186.35 |
Monthly | $1,140.41 | $652.54 | $403.76 | |
Self and Family | Biweekly | $462.11 | $237.79 | $186.35 |
Monthly | $1,001.24 | $515.22 | $403.76 |
These rates do not apply to all enrollees. If you are in a special enrollment category, please refer to the FEHB Program website or contact the agency or Tribal Employer that maintains your health benefits enrollment.
Ready to make a healthy change? You and your spouse can earn up to $75 each to pay for qualified medical expenses2 by completing healthy activities!
Start earning rewards today at kp.org/feds
1This is a summary of the features of the Kaiser Permanente health plan. Before making a final decision, please read the Plan’s Federal brochure (RI 73-003). All benefits are subject to the definitions, limitations, and exclusions set forth in the Federal brochure.
2Participating members will get a Kaiser Permanente Health Payment Card that can be used to pay for qualifying medical expenses. See the full list of qualified medical expenses in IRS Publication 502, Medical and Dental Expenses and 969, Health Savings Accounts and Other Tax-Favored Health Plans, at irs.gov/publications >.
Experience how we make health care simpler and more convenient. No matter where you are, you can explore our facilities, learn about our specialty care and telehealth services, and watch short videos about our members and care teams.
Take a virtual tour.
*To use the Kaiser Permanente app, you must be a Kaiser Permanente member registered on kp.org.
You’re covered for urgent and emergency care anywhere in the world.* If you’re planning to travel, we can help you stay on top of your health when you’re away from home. We’ll work with you to see if you need a vaccination, prescription refills, and more. And once you’re registered at kp.org and download our app, you can
see your health information online.
Just call us or go online:
24/7 Away from Home Travel Line: 951-268-3900**
*If you believe you have an emergency medical condition, call 911 or go to the nearest hospital. For
a definition of emergency, see Section 5(d) of your PSHB brochure.
**This number can be dialed inside and outside the United States. Before the phone number, dial “001” for landlines and “+1” for mobile lines if you’re outside the United States. Long-distance charges may apply, and we can’t accept collect calls. The phone line is closed on major holidays (New Year’s Day, Easter, Memorial Day, July Fourth, Labor Day, Thanksgiving, and Christmas). It closes early the day before a holiday at 10 p.m. Pacific time (PT), and it reopens the day after a holiday at 4 a.m. PT.
Good health goes beyond the doctor’s office. Manage your care 24/7 with the Kaiser Permanente app or at kp.org.1
Stay on top of your health2
Fill prescriptions2
1. To use the Kaiser Permanente app, you must be a member registered on kp.org. 2. These features are available when you get care from Kaiser Permanente facilities. 3. Same-day and next-day prescription delivery services may be available for an additional fee. These services aren’t covered under your health plan benefits and may be limited to specific prescription drugs, pharmacies, and areas. Order cutoff times and delivery days may vary by pharmacy location. Kaiser Permanente isn’t responsible for delivery delays by mail carriers. Kaiser Permanente may discontinue same-day and next-day prescription delivery services at any time without notice and other restrictions may apply. Medi-Cal and Medicaid beneficiaries should ask their pharmacy for more information about prescriptions.
You may not always feel like you have time to visit the doctor. So our doctors are committed to getting you care however it works best for you - from home, work, or in person.