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Kaiser Permanente was founded on the idea that health isn't an industry. It's a cause. Three ways we bring that to life: convenience, integration, and quality care. Watch this video to learn more.
Your doctors, hospitals, and health plan work together to make exceptional health care easy to get. That means you’ll have peace of mind knowing care for your total health is there when and where you need it — from your doctor’s office to your living room.
To see what it’s like to be a member, visit kp.org/myhealthyplace.
Kaiser Permanente has a mission to provide high-quality, affordable health care services and to improve the
health of our members and the communities we serve.
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Where you live, work, and grow has a major impact on how healthy you’ll be — in mind, body, and spirit. That’s why we’re committed to making good health more accessible.
See how we support total health in your community.
Back to Why choose us?
Personalized for you
Seamless care
Joining is easy
Continue to GETTING CARE WHILE TRAVELING
At Kaiser Permanente, your personal doctor is the biggest advocate for your health.
Your doctor will help coordinate the care you need to get healthy and stay healthy.
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Preventive care is key to how we practice medicine at Kaiser Permanente. It can help you avoid health issues and catch others before they become serious. |
We can connect you with the right specialists — we have one of the largest multispecialty medical groups in the country. | If you have a condition like diabetes or heart disease, you’re automatically enrolled in a disease management program for personal coaching and support. | Our doctors and caregivers provide culturally responsive care in many different languages to serve our diverse membership. |
Search profiles to find the right doctor
Our online doctor profiles let you browse the many doctors and locations in your area, even before you enroll. So you can join knowing you’ve found a doctor who fits your needs. |
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Transition your care seamlessly
Easily move prescriptions and schedule a visit with a doctor who’s close to your home, work, or school. From day one, you’ll have the support you need to help reach your health goals. |
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Connect to care online
After you enroll, create an account at kp.org or download the Kaiser Permanente app. Then manage your health on your schedule — whenever, wherever. |
Back to Care made easy
Care while traveling
Care your way
Using telehealth
Continue to Healthy Rewards and Extras
You can get routine care at any Kaiser Permanente location in another region. You can also get outpatient continuing and outpatient follow-up care outside of Kaiser Permanente service areas through the FEHB travel benefit. If you get hurt or sick while traveling, we’ll help you get care. We can also help you before you leave town by checking to see if you need a vaccination, refilling prescriptions, and more.
You’re also covered for emergency care anywhere in the world. When you’re not in a Kaiser Permanente area, get urgent care from any provider, including MinuteClinic® locations (in select CVS and Target stores) or Concentra® urgent care centers.
Just call us or go online:
24/7 Away from Home Travel Line: 951-268-3900*
1. This is a summary of the features of the Kaiser Permanente – Northern California FEHB plan. Before making a final decision, please read the Plan’s Federal brochure (RI 73-003). All benefits are subject to the definitions, limitations, and exclusions set forth in the Federal brochure.
*This number can be dialed inside and outside the United States. Before the phone number, dial “001” for landlines and “+1” for mobile lines if you’re outside the United States. Long-distance charges may apply, and we can’t accept collect calls. The phone line is closed on major holidays (New Year’s Day, Easter, Memorial Day, July Fourth, Labor Day, Thanksgiving, and Christmas). It closes early the day before a holiday at 10 p.m. Pacific time (PT), and it reopens the day after a holiday at 4 a.m. PT.
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Video or phone appointment Schedule a face-to-face video visit or phone appointment with a Kaiser Permanente clinician.1 |
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Appointments |
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24/7 advice Get on-demand support with 24/7 care advice by phone. |
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Prescription delivery |
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E-visit Use our online symptom checker for certain conditions and get personalized care advice within a few hours. |
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Email |
Visit kp.org/getcare to learn more.
1. When appropriate and available. These features available when you get care from Kaiser Permanente facilities.
You may not always feel like you have time to visit the doctor. So our doctors are committed to getting you care however it works best for you — from home, work, or in person.
Back to GETTING CARE WHILE TRAVELING
Earn Healthy Rewards
Wellness options
Mind and body
Continue to Benefits and Rates
Ready to make a healthy change? You and your spouse can earn up to $75 each to pay for qualified medical expenses2 by completing healthy activities!
Start earning rewards today at kp.org/feds
1This is a summary of the features of the Kaiser Permanente health plan. Before making a final decision, please read the Plan’s Federal brochure (RI 73-003). All benefits are subject to the definitions, limitations, and exclusions set forth in the Federal brochure.
2Participating members will get a Kaiser Permanente Health Payment Card that can be used to pay for qualifying medical expenses. See the full list of qualified medical expenses in IRS Publication 502, Medical and Dental Expenses and 969, Health Savings Accounts and Other Tax-Favored Health Plans, at irs.gov/publications >.
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| Enjoy reduced rates on services to help you stay healthy |
Stay active by joining a local fitness center, plus enjoy thousands of digital workout videos. |
Connect to better health with online programs to help you lose weight, quit smoking, reduce stress, and more. |
Get help reaching your health goals by working one-on-one with a wellness coach by phone. |
1. These services aren't covered under your health plan benefits and aren't subject to the terms set forth in your Evidence of Coverage or other plan documents. These services may be discontinued at any time without notice. 2. These benefits are neither offered nor guaranteed under contract with the FEHB Program, but are made available to all enrollees and family members who become members of Kaiser Permanente.
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Adult members can use meditation and mindfulness to build mental resilience, reduce stress, and improve sleep. |
Adult members can set mental health goals, track progress, and get support managing depression, anxiety, and more. |
Choose from thousands of on-demand workout videos and get reduced rates on in-person classes. |
myStrength® is a trademark of Livongo Health, Inc., a wholly owned subsidiary of Teladoc Health, Inc.
Back to Healthy Rewards and Extras
What's new for 2022
Benefits summary
Enrollment guide
Continue to Specialty Care
Get great care and the resources you need to live healthier — all in one convenient place with Kaiser Permanente.
Explore all your benefits and more at kp.org/feds
Back to Benefits and Rates
Comprehensive care
Maternity care
Chronic conditions
Cancer care
Cardiac care
Mental health
Leaders in California
Continue to Locations
No matter your needs — mental health, maternity, cancer care, heart health, and more — you’ll have access to great doctors, advanced technology, and evidence-based care to help you recover quickly.
A comprehensive approach to care
With one of the largest multispecialty medical groups in the country, we can connect you with the right specialist who will create a personalized plan for your care. To learn how our specialists
work together in a connected system, visit kp.org/specialtycare.
Support for ongoing conditions
If you have a condition like diabetes or heart disease, you’re automatically enrolled in a disease management program for
personal coaching and support. With a well-rounded approach backed by proven best practices and advanced technology,
we’ll help you get the care you need to continue living life to the fullest.
A dedicated prenatal care team
Doctors and nurses help keep you and your baby healthy and empower you to make decisions.
A personalized birth plan
We’ll help you have the safe, positive experience you want, starting with your first appointment.
Care and support every step of the way
From virtual and in-person tours of our private birthing suites to classes* and online resources to help answer the many questions of expecting parents.
Learn more at kp.org/maternitycare.
*Classes vary by location. Some classes may require a fee
When you’re managing a condition, you want to prioritize your health — not worry about whether your treatment will be covered. At Kaiser Permanente, your care and coverage are combined, so you can just focus on yourself. We’ll handle the rest.
We treat over 500,000 cancer patients each year.* This means our doctors and specialists have a wealth of experience and expertise in cancer prevention, treatment, and recovery. Throughout your cancer care journey, you’re at the center of everything we do.
Learn more at kp.org/cancercare
*"Destination Health: Stopping Cancer Before It Starts,” Permanente.org, January 21, 2020.
Your heart health matters to us. Through evidence-based treatments and comprehensive care and support, we help many members with heart disease live longer, healthier lives. And our approach to prevention helps others avoid heart disease altogether.
Learn more at kp.org/cardiaccare
Personalized support
Get help for a wide range of conditions, like anxiety, depression, substance use disorder, and autism spectrum disorders.
Specialized care teams
Find care with psychiatrists, psychologists, marriage and family therapists, and more.
No referrals needed
Make an appointment for therapy within Kaiser Permanente without a referral.
Learn more at kp.org/mentalhealth
Among the highest-rated health plans in California — 5 years in a row1
Of the 22 commercial health plans in California rated by the National Committee for Quality Assurance, our plans are among the top-rated in the state for the fifth year in a row.2
Leading California in 83 effectiveness-of-care measures3
In 2020, Kaiser Permanente was the top performer in 83 HEDIS® (Healthcare Effectiveness Data and Information Set) effectiveness-of-care measures — the most of any health plan in the state.
"Excellent" ratings for overall quality of clinical care4
For a record-setting 13th year in a row, we’re the only plan to get perfect scores for clinical quality on the California Office of the Patient Advocate’s Health Care Quality Report Card.
1. National Committee for Quality Assurance, 2015–2019. 2. Note: Due to COVID-19, NCQA won’t release updated 2020–2021 Health Plan Ratings for any product line.
3. NCQA Quality Compass, 2020.
4. Health Care Quality Report Card, 2009–21, California Office of the Patient Advocate. 2020–21 results are based on 2019 performance data. View the complete report at: reportcard.opa.ca.gov/rc/HMO_PPOCombined.aspx
Back to Specialty Care
Virtual tour
N. California facilities
N. California updates
Continue to Get answers
Experience how we make health care simpler and more convenient. No matter where you are, you can explore our facilities, learn about our specialty care and telehealth services, and watch short videos about our members and care teams.
Take a virtual tour.
medical centers
medical offices
affiliated hospitals
affiliated medical offices
For more information, visit kp.org/feds or call 1-800-514-3470, Monday through Friday, 7 a.m. to 5 p.m.
Open Season Hours Monday through Friday, 6 a.m. to 7 p.m.
