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Having the right health care partner is important because staying healthy helps ensure that you don’t miss any of life’s special moments. At Kaiser Permanente, we believe that staying healthy is about connections. Connections to top doctors, convenient locations, and innovative technology, all working together to provide you with the care you need, when you need it.
Click here to learn more about your Kaiser Permanente plan benefits
Already a Kaiser Permanent member?
Transition Your Care Seamlessly
Call the Care Transition Team upon receiving your KP Medical Record Number (estimated 2 weeks prior to effective date).
808-643-5744
Monday to Friday
9:00 a.m. to 5:00 p.m. HST (except holidays)
Your doctors, hospitals, and health plan work together to make exceptional health care easy to get. That means you’ll have peace of mind knowing care for your total health is there when and where you need it — from your doctor’s office to your living room.
To see what it’s like to be a member, visit kp.org/myhealthyplace.
When you're a member, you get access to our doctors and facilities — conveniently located near where you live, work and play. And when you can't come to us, you can get care virtually or have most prescriptions delivered.
between members and their care teams in 2021*
covered for care needs in mind and body
to members' homes in 2021
connected to easily share the latest medical advancements
with many services often under one roof, so you can get everything done quickly
to get Kaiser Permanente care in person - California, Colorado, Georgia, Hawaii, Maryland, Oregon, Virginia, Washington, and Washington D.C.
*Source: Kaiser Permanente Telehealth Insights Dashboard. Doctor and facility counts include affiliated medical professionals and locations.
Your doctor will build a care plan based on your needs and work with your care team to deliver high-quality, personalized care.
Preventive care to keep you healthy
Specialty care when you need it
Support for ongoing conditions
Get care in your language — with multilingual doctors and phone interpretation in more than 150 languages.
We've helped deliver millions of COVID-19 vaccines to our members, communities and underserved areas. Visit kp.org/covidvaccine to search vaccine appointments.
Same-day, next-day, and weekend appointments are available at most locations and by phone and video.1
Visit us in person at a location near you.
Talk to a health care professional by phone or video.1
If a trip to the doctor's office doesn't fit your schedule, it's easy to get fast, personalized support — daytime, nighttime, anytime.
1. When appropriate and available. If you travel out of state, phone appointments and video visits may not be available due to state laws that may prevent licensed clinicians from providing care across state lines. Laws differ by state. 2. High deductible health plans may require a copay or coinsurance for phone and video visits.
Share your health history and any concerns with your personal doctor.
Your doctor coordinates your care, so you don't have to worry about where to go or who to call next.
Future care teams have a full picture of your health history - without you having to repeat your story.
With your health records in hand, your care team knows your needs in the moment and reminds you to schedule checkups and tests. Plus, you can view your records 24/7.
Search profiles to find the right doctor
Our online doctor profiles let you browse the many doctors and locations in your area, even before you enroll. So you can join knowing you’ve found a doctor who fits your needs. |
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Transition your care seamlessly
Easily move prescriptions and schedule a visit with a doctor who’s close to your home, work, or school. From day one, you’ll have the support you need to help reach your health goals. |
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Connect to care online
After you enroll, create an account at kp.org or download the Kaiser Permanente app. Then manage your health on your schedule — whenever, wherever. |
Good health goes beyond the doctor’s office. Manage your care 24/7 with the Kaiser Permanente app or at kp.org.1
Stay on top of your health2
Fill prescriptions2
1. To use the Kaiser Permanente app, you must be a member registered on kp.org. 2. These features are available when you get care from Kaiser Permanente facilities. 3. Same-day and next-day prescription delivery services may be available for an additional fee. These services aren’t covered under your health plan benefits and may be limited to specific prescription drugs, pharmacies, and areas. Order cutoff times and delivery days may vary by pharmacy location. Kaiser Permanente isn’t responsible for delivery delays by mail carriers. Kaiser Permanente may discontinue same-day and next-day prescription delivery services at any time without notice and other restrictions may apply. Medi-Cal and Medicaid beneficiaries should ask their pharmacy for more information about prescriptions.
You may not always feel like you have time to visit the doctor. So our doctors are committed to getting you care however it works best for you - from home, work, or in person.
Click here to learn about the wide range of care in Kaiser Permanente service areas, which include all or parts of:
You can get care in these areas and find Kaiser Permanente locations at kp.org/kpfacilities
No matter your needs — mental health, maternity, cancer care, heart health, and more — you’ll have access to great doctors, advanced technology, and evidence-based care to help you recover quickly.
A comprehensive approach to care
With one of the largest multispecialty medical groups in the country, we can connect you with the right specialist who will create a personalized plan for your care. To learn how our specialists
work together in a connected system, visit kp.org/specialtycare.
Support for ongoing conditions
If you have a condition like diabetes or heart disease, you’re automatically enrolled in a disease management program for
personal coaching and support. With a well-rounded approach backed by proven best practices and advanced technology,
we’ll help you get the care you need to continue living life to the fullest.
We treat over 500,000 cancer patients each year.* This means our doctors and specialists have a wealth of experience and expertise in cancer prevention, treatment, and recovery. Throughout your cancer care journey, you’re at the center of everything we do.
Learn more at kp.org/cancercare
*"Destination Health: Stopping Cancer Before It Starts,” Permanente.org, January 21, 2020.
Your heart health matters to us. Through evidence-based treatments and comprehensive care and support, we help many members with heart disease live longer, healthier lives. And our approach to prevention helps others avoid heart disease altogether.
Learn more at kp.org/cardiaccare
A dedicated prenatal care team
Doctors and nurses help keep you and your baby healthy and empower you to make decisions.
A personalized birth plan
We’ll help you have the safe, positive experience you want, starting with your first appointment.
Care and support every step of the way
From virtual and in-person tours of our private birthing suites to classes* and online resources to help answer the many questions of expecting parents.
Learn more at kpfamilybirthcenter.org.
*Classes vary by location. Some classes may require a fee
Kaiser Permanente is committed to caring for our gender-diverse and transgender members and their families with respect and dignity. We aim to provide fair, equal, compassionate health care in a welcoming environment and follow the World Professional Association for Transgender Health (WPATH) Standards of Care.
For gender-affirming support resources, click here
Call us to find out how we can support your journey
Personalized support
Get help for a wide range of conditions, like anxiety, depression, substance use disorder, and autism spectrum disorders.
Specialized care teams
Find care with psychiatrists, psychologists, marriage and family therapists, and more.
No referrals needed
Make an appointment for therapy within Kaiser Permanente without a referral.
Learn more at kp.org/mentalhealth
Earn a free gym membership
Self-care apps Calm and myStrength
Wellness Coaching by Phone
Online healthy lifestyle programs, videos, podcasts, recipes, and more
Reduced rates on specialty care services like acupuncture, chiropractic care, and massage therapy
On-site and virtual health education classes and support groups2
Seasonal farmers markets3
1. These services aren’t covered under your health plan benefits and aren’t subject to the terms set forth in your Evidence of Coverage or other plan documents. These services may be discontinued at any time without notice. 2. Classes vary at each location and some may require a fee. 3. Not available in all areas.
The Ginger app offers 1-on-1 support for many common challenges - like anxiety, stress, low mood, relationship issues, and more. Adult members can use the app for 90 days a year at no cost.
What can you do with Ginger?
*Sarah Kunkle et al., “Association Between Care Utilization and Anxiety Outcomes in an On-Demand Mental Health System: Retrospective Observational Study,” Journal of Medical Internet Research, January 2021. This service isn’t covered under your health plan benefits and isn’t subject to the terms set forth in your Evidence of Coverage or other plan documents. It may be discontinued at any time without notice.
Get moving with fitness options that fit your schedule and lifestyle, including Pilates, dance, boxing, cardio, strength training, and yoga.
Calm uses meditation and mindfulness to help lower stress, reduce anxiety, and improve sleep quality. Available at no cost.
Enjoy reduced rates on services
to help you stay healthy
Fit Rewards includes all fitness centers statewide.2 Earn a $200 reward or enjoy discounted rates at other participating fitness centers.
Connect to better health
with online programs to help
you lose weight, quit smoking,
reduce stress, and more.
Get help reaching your
health goals by working
one-on-one with a wellness
coach by phone.
1. These services aren't covered under your health plan benefits and aren't subject to the terms set forth in your Evidence of Coverage or other plan documents. These services may be discontinued at any time without notice.
2. Fitness centers must be qualified fitness organizations operating for the general public. Kaiser Permanente Fit Rewards is administered by American Specialty Health Fitness, Inc. through its Active&Fit® program.
Your reward is limited to your annual program fee each calendar year. You should consult with your tax advisor about the taxability of the reward. Except for earning your annual program fee back by exercising 45 days a year for at least 30 minutes per session at a participating fitness center, your annual program fee is not refundable and will not be prorated. Learn more at kp.org/fitrewards.
20+
medical facilities
600+
doctors and providers
100+
specialists
6,000+
corporate and union customers
250,000+
members
4,000+
employees
Click on the links below to learn more about the medical facilities on Hawaii Island
Click on the links below to learn more about the medical facilities on Maui
Your Traditional Copay HMO Plan Option
Pay copays for most services like primary care, specialty care, and prescriptions. Take advantage of no cost to you preventive, virtual, and telephonic care. Routine maternity services and primary care office visits for children through age 17 are also covered at no charge.
To view or download plan details scroll down and select your plan.
2023 Benefit summary (medical only)
2023 Benefit summary (medical, drug, and optical)
Your Traditional Copay HMO Plan Option
Pay copays for most services like primary care, specialty care, and prescriptions. Take advantage of no cost to you preventive, virtual, and telephonic care. Routine maternity services and primary care office visits for children through age 17 are also covered at no charge.
To view or download plan details scroll down and select your plan.
2023 Benefit summary (medical only)
2023 Benefit summary (medical, drug, and optical)
Your Traditional Copay HMO Plan Option
Pay copays for most services like primary care, specialty care, and prescriptions. Take advantage of no cost to you preventive, virtual, and telephonic care. Routine maternity services and primary care office visits for children through age 17 are also covered at no charge.
To view or download plan details scroll down and select your plan.
2023 Benefit summary (medical only)
2023 Benefit summary (medical, drug, and optical)
Our 3 Tier Point-of-Service (POS) plan provides members with access to Kaiser Permanente’s full-service care delivery system, contracted providers in the community, or any licensed non-contracted provider.
Click here to learn more about Added Choice
If you have questions about seeing a physician/facility outside of Kaiser Permanente, precertification, claims, or costs, contact our Expert Advisors at: 1-877-835-0539 or hi-choiceproductsupport@kp.org.
Our 3 Tier Point-of-Service (POS) plan provides members with access to Kaiser Permanente’s full-service care delivery system, contracted providers in the community, or any licensed non-contracted provider.
Click here to learn more about Added Choice
If you have questions about seeing a physician/facility outside of Kaiser Permanente, precertification, claims, or costs, contact our Expert Advisors at: 1-877-835-0539 or hi-choiceproductsupport@kp.org.
Your Kaiser Permanente Senior Advantage (HMO) Plan
With your HMO group plan for Medicare retirees, you get a wide range of care and support to help you stay healthy and get the most out of life. There are no deductibles to keep track of and next to no paperwork to worry about for the services you receive. When you come in for care, you’ll pay just a copay or coinsurance for most services covered by your plan. And by staying with us, you keep the advantages and convenience of being a Kaiser Permanente member: most services under one roof, online tools to manage your health, worldwide emergency coverage, and more.
To view or download plan details, scroll down.
Kaiser Permanente is an HMO plan with a Medicare contract. Enrollment in Kaiser Permanente depends on contract renewal. You must reside in the Kaiser Permanente Medicare health plan service area in which you enroll. Benefits, formulary, pharmacy network, premiums, and copayments/coinsurance may change on January 1 of each year.
The benefit information provided is a brief summary, not a complete description of benefits. For more information contact the plan. Limitations, copayments, and restrictions may apply.
Log-in to kp.org and email us directly with your non-urgent questions or comments, and get a response within 3 business days.
Already a Kaiser Permanente Member?
Sign in or register at kp.org or scroll down to contact member services for your area:
Hawaii Member Services Care Center
Monday through Friday, 8 a.m. to 5 p.m. and Saturday, 8 a.m. to 12 p.m. (closed holidays)