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Back to Welcome
Get to know us
Connected care
One of the Nation's Largest Health Plans
Community health
Continue to Care made easy
Kaiser Permanente was founded on the idea that health isn't an industry. It's a cause. Three ways we bring that to life: convenience, integration, and quality care. Watch this video to learn more.
Your doctors, hospitals, and health plan work together to make exceptional health care easy to get. That means you’ll have peace of mind knowing care for your total health is there when and where you need it — from your doctor’s office to your living room.
To see what it’s like to be a member, visit kp.org/myhealthyplace.
When you're a member, you get access to our doctors and facilities — conveniently located near where you live, work and play. And when you can't come to us, you can get care virtually or have most prescriptions delivered.
between members and their care teams in 2021*
covered for care needs in mind and body
to members' homes in 2021
connected to easily share the latest medical advancements
with many services often under one roof, so you can get everything done quickly
to get Kaiser Permanente care in person - California, Colorado, Georgia, Hawaii, Maryland, Oregon, Virginia, Washington, and Washington D.C.
*Source: Kaiser Permanente Telehealth Insights Dashboard. Doctor and facility counts include affiliated medical professionals and locations.
Where you live, work, and grow has a major impact on how healthy you’ll be — in mind, body, and spirit. That’s why we’re committed to making good health more accessible.
See how we support total health in your community.
Back to Why choose us?
Care made easy
Personalized for you
Seamless care
Quality care when you need it
Joining is easy
Continue to Getting care
Your doctor will build a care plan based on your needs and work with your care team to deliver high-quality, personalized care.
Preventive care to keep you healthy
Specialty care when you need it
Support for ongoing conditions
Get care in your language — with multilingual doctors and phone interpretation in more than 150 languages.
We've helped deliver millions of COVID-19 vaccines to our members, communities and underserved areas. Visit kp.org/covidvaccine to search vaccine appointments.
Share your health history and any concerns with your personal doctor.
Your doctor coordinates your care, so you don't have to worry about where to go or who to call next.
Future care teams have a full picture of your health history - without you having to repeat your story.
With your health records in hand, your care team knows your needs in the moment and reminds you to schedule checkups and tests. Plus, you can view your records 24/7.
Same-day, next-day, and weekend appointments are available at most locations and by phone and video.1
Visit us in person at a location near you.
Talk to a health care professional by phone or video.1
If a trip to the doctor's office doesn't fit your schedule, it's easy to get fast, personalized support — daytime, nighttime, anytime.
1. When appropriate and available. If you travel out of state, phone appointments and video visits may not be available due to state laws that may prevent licensed clinicians from providing care across state lines. Laws differ by state. 2. High deductible health plans may require a copay or coinsurance for phone and video visits.
Search profiles to find the right doctor
Our online doctor profiles let you browse the many doctors and locations in your area, even before you enroll. So you can join knowing you’ve found a doctor who fits your needs. |
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Transition your care seamlessly
Easily move prescriptions and schedule a visit with a doctor who’s close to your home, work, or school. From day one, you’ll have the support you need to help reach your health goals. |
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Connect to care online
After you enroll, create an account at kp.org or download the Kaiser Permanente app. Then manage your health on your schedule — whenever, wherever. |
Back to Care made easy
Getting care
Convenient ways to get what you need
Using telehealth
While traveling
Continue to Specialty Care
Good health goes beyond the doctor’s office. Manage your care 24/7 with the Kaiser Permanente app or at kp.org.1
Stay on top of your health2
Fill prescriptions2
1. To use the Kaiser Permanente app, you must be a member registered on kp.org. 2. These features are available when you get care from Kaiser Permanente facilities. 3. Same-day and next-day prescription delivery services may be available for an additional fee. These services aren’t covered under your health plan benefits and may be limited to specific prescription drugs, pharmacies, and areas. Order cutoff times and delivery days may vary by pharmacy location. Kaiser Permanente isn’t responsible for delivery delays by mail carriers. Kaiser Permanente may discontinue same-day and next-day prescription delivery services at any time without notice and other restrictions may apply. Medi-Cal and Medicaid beneficiaries should ask their pharmacy for more information about prescriptions.
You may not always feel like you have time to visit the doctor. So our doctors are committed to getting you care however it works best for you - from home, work, or in person.
Just call us or go online:
24/7 Away from Home Travel Line: 951-268-3900***
*The Cigna PPO Network refers to the health care providers (doctors, hospitals, specialists) contracted as part of the Cigna PPO for Shared Administration.
The Cigna PPO Network is not available to HMO and EPO members enrolled in coverage issued by Kaiser Foundation Health Plan of Washington and Kaiser Foundation Health Plan of Washington Options, Inc.
Cigna is an independent company and not affiliated with Kaiser Foundation Health Plan, Inc., and its subsidiary health plans. Access to the Cigna PPO Network is available through Cigna's contractual relationship with the Kaiser Permanente health plans. The Cigna PPO Network is provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc.
**Cigna, MinuteClinic, and Concentra coverage varies by plan
***This number can be dialed inside and outside the United States. Before the phone number, dial “001” for landlines and “+1” for mobile lines if you’re outside the United States. Long-distance charges may apply, and we can’t accept collect calls. The phone line is closed on major holidays (New Year’s Day, Easter, Memorial Day, July Fourth, Labor Day, Thanksgiving, and Christmas). It closes early the day before a holiday at 10 p.m. Pacific time (PT), and it reopens the day after a holiday at 4 a.m. PT.
Back to Getting care
Specialty care
Comprehensive care
Mental health
Maternity care
Chronic conditions
Cancer care
Cardiac care
Leaders in quality
Leaders in California
Leaders in Colorado
Leaders in Washington
Continue to Healthy resources
No matter your needs — mental health, maternity, cancer care, heart health, and more — you’ll have access to great doctors, advanced technology, and evidence-based care to help you recover quickly.
A comprehensive approach to care
With one of the largest multispecialty medical groups in the country, we can connect you with the right specialist who will create a personalized plan for your care. To learn how our specialists
work together in a connected system, visit kp.org/specialtycare.
Support for ongoing conditions
If you have a condition like diabetes or heart disease, you’re automatically enrolled in a disease management program for
personal coaching and support. With a well-rounded approach backed by proven best practices and advanced technology,
we’ll help you get the care you need to continue living life to the fullest.
Personalized support
Get help for a wide range of conditions, like anxiety, depression, substance use disorder, and autism spectrum disorders.
Specialized care teams
Find care with psychiatrists, psychologists, marriage and family therapists, and more.
No referrals needed
Make an appointment for therapy within Kaiser Permanente without a referral.
Learn more at kp.org/mentalhealth
A dedicated prenatal care team
Doctors and nurses help keep you and your baby healthy and empower you to make decisions.
A personalized birth plan
We’ll help you have the safe, positive experience you want, starting with your first appointment.
Care and support every step of the way
From virtual and in-person tours of our private birthing suites to classes* and online resources to help answer the many questions of expecting parents.
Learn more at kp.org/maternitycare.
*Classes vary by location. Some classes may require a fee
When you’re managing a condition, you want to prioritize your health — not worry about whether your treatment will be covered. At Kaiser Permanente, your care and coverage are combined, so you can just focus on yourself. We’ll handle the rest.
We treat over 500,000 cancer patients each year.* This means our doctors and specialists have a wealth of experience and expertise in cancer prevention, treatment, and recovery. Throughout your cancer care journey, you’re at the center of everything we do.
Learn more at kp.org/cancercare
*"Destination Health: Stopping Cancer Before It Starts,” Permanente.org, January 21, 2020.
Your heart health matters to us. Through evidence-based treatments and comprehensive care and support, we help many members with heart disease live longer, healthier lives. And our approach to prevention helps others avoid heart disease altogether.
Learn more at kp.org/cardiaccare
In 2020, Kaiser Permanente led the nation as the top performer in 34 effectiveness-of-care measures. The closest national competitor led in only 17.*
The measures include:
*Kaiser Permanente 2020 HEDIS® scores. Benchmarks provided by the National Committee for Quality Assurance (NCQA) Quality Compass® and represent all lines of business. Kaiser Permanente combined region scores were provided by the Kaiser Permanente Department of Care and Service Quality. The source for data contained in this publication is Quality Compass 2020 and is used with the permission of NCQA. Quality Compass 2020 includes certain CAHPS data. Any data display, analysis, interpretation, or conclusion based on these data is solely that of the authors, and NCQA specifically disclaims responsibility for any such display, analysis, interpretation, or conclusion. Quality Compass® and HEDIS® are registered trademarks of NCQA. CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality.
Among the highest-rated health plans in California — 5 years in a row1
Of the 22 commercial health plans in California rated by the National Committee for Quality Assurance, our plans are among the top-rated in the state for the fifth year in a row.2
Leading California in 83 effectiveness-of-care measures3
In 2020, Kaiser Permanente was the top performer in 83 HEDIS® (Healthcare Effectiveness Data and Information Set) effectiveness-of-care measures — the most of any health plan in the state.
"Excellent" ratings for overall quality of clinical care4
For a record-setting 13th year in a row, we’re the only plan to get perfect scores for clinical quality on the California Office of the Patient Advocate’s Health Care Quality Report Card.
1. National Committee for Quality Assurance, 2015–2019. 2. Note: Due to COVID-19, NCQA won’t release updated 2020–2021 Health Plan Ratings for any product line.
3. NCQA Quality Compass, 2020.
4. Health Care Quality Report Card, 2009–21, California Office of the Patient Advocate. 2020–21 results are based on 2019 performance data. View the complete report at: reportcard.opa.ca.gov/rc/HMO_PPOCombined.aspx
Top-rated health plan in Colorado — 2 years in a row1
Of the 12 commercial health plans in Colorado rated by the National Committee for Quality Assurance (NCQA), ours is the top-rated plan in the state for the second year in a row.2
1. National Committee for Quality Assurance (NCQA), 2018–2020.
2. Note: Due to COVID-19, NCQA won’t release updated 2020–2021 Health Plan Ratings for any product line.
One of the top-ranked medical groups in Washington state 13 years in a row1
1. Washington Health Alliance 2020 Community Checkup report, wacommunitycheckup.org.
Back to Specialty Care
Healthy resources
Gender-affirming care
Support with self-care apps
Mind and body
Added support - for all that is you
Wellness options
Continue to Locations
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Adult members can use meditation and mindfulness to build mental resilience, reduce stress, and improve sleep. |
Adult members can set mental health goals, track progress, and get support managing depression, anxiety, and more. |
Choose from thousands of on-demand workout videos and get reduced rates on in-person classes. |
myStrength® is a trademark of Livongo Health, Inc., a wholly owned subsidiary of Teladoc Health, Inc.
ClassPass reduced rates on fitness classes
Self-care apps Calm and myStrength
Wellness Coaching by Phone
Online healthy lifestyle programs, videos, podcasts, recipes, and more
Reduced rates on specialty care services like acupuncture, chiropractic care, massage therapy, and gym memberships
On-site and virtual health education classes and support groups2
Seasonal farmers markets3
1. These services aren’t covered under your health plan benefits and aren’t subject to the terms set forth in your Evidence of Coverage or other plan documents. These services may be discontinued at any time without notice. 2. Classes vary at each location and some may require a fee. 3. Not available in all areas.
Enjoy reduced rates on services
to help you stay healthy
Stay active by joining a
local fitness center, plus
enjoy thousands of digital
workout videos.
Connect to better health
with online programs to help
you lose weight, quit smoking,
reduce stress, and more.
Get help reaching your
health goals by working
one-on-one with a wellness
coach by phone.
1. These services aren't covered under your health plan benefits and aren't subject to the terms set forth in your Evidence of Coverage or other plan documents. These services may be discontinued at any time without notice.
Back to Healthy resources
Locations
Virtual tour
S. California facilities
S. California updates
N. California facilities
N. California updates
Colorado facilities
Colorado updates
Washington facilities
Continue to Benefits
Experience how we make health care simpler and more convenient. No matter where you are, you can explore our facilities, learn about our specialty care and telehealth services, and watch short videos about our members and care teams.
Take a virtual tour.
Back to Locations
Benefits
2025 Non-Union Benefits
2024 Non-Union Benefits
2025 Union Benefits
2024 Union Benefits
Continue to Get answers
Review your 2025 Benefits by clicking on the links below:
California
Colorado
Washington
Why Kaiser Permanente?
Learn more about Kaiser Permanente by watching this short video Why Kaiser Permanente?
Understanding Preventive Care Services
Your plan covers most preventive care services even before you reach your deductible. Visit kp.org/prevention and select your region.
To understand your costs during preventive visits, click here
You deserve high-quality care and services — not financial surprises. Here’s what you need to know to understand your costs better.
Treatment and Pharmacy Cost Estimator can provide a general estimate of the most common medical exams, tests, prescriptions, and procedures, without taking your personal benefit information into account.
Review your 2024 Benefits by clicking on the links below:
California
Colorado
Washington
Why Kaiser Permanente?
Learn more about Kaiser Permanente by watching this short video Why Kaiser Permanente?
Understanding Preventive Care Services
Your plan covers most preventive care services even before you reach your deductible. Visit kp.org/prevention and select your region.
To understand your costs during preventive visits, click here
You deserve high-quality care and services — not financial surprises. Here’s what you need to know to understand your costs better.
Treatment and Pharmacy Cost Estimator can provide a general estimate of the most common medical exams, tests, prescriptions, and procedures, without taking your personal benefit information into account.
Review your 2025 Benefits by clicking on the links below:
Northern California - Berkeley
2025 Northern California Union Plan - Berkeley
Northern California - Santa Cruz
2025 Northern California Union Plan - Santa Cruz
Washington
Why Kaiser Permanente?
Learn more about Kaiser Permanente by watching this short video Why Kaiser Permanente?
Understanding Preventive Care Services
Your plan covers most preventive care services even before you reach your deductible. Visit kp.org/prevention and select your region.
To understand your costs during preventive visits, click here
You deserve high-quality care and services — not financial surprises. Here’s what you need to know to understand your costs better.
Treatment and Pharmacy Cost Estimator can provide a general estimate of the most common medical exams, tests, prescriptions, and procedures, without taking your personal benefit information into account.
Review your 2024 Benefits by clicking on the links below:
Northern California
2024 Northern California Union Plan
Washington
Why Kaiser Permanente?
Learn more about Kaiser Permanente by watching this short video Why Kaiser Permanente?
Understanding Preventive Care Services
Your plan covers most preventive care services even before you reach your deductible. Visit kp.org/prevention and select your region.
To understand your costs during preventive visits, click here
You deserve high-quality care and services — not financial surprises. Here’s what you need to know to understand your costs better.
Treatment and Pharmacy Cost Estimator can provide a general estimate of the most common medical exams, tests, prescriptions, and procedures, without taking your personal benefit information into account.